Data Protection & Governance
Privacy & Cookie Policy
Bay X Bengal respects your privacy. We collect minimal data needed to operate the platform and understand how you use it.
What We Collect
Necessary: session and login information, search queries and browsing activity, device and browser type for troubleshooting.
Analytics (with your consent):how you navigate the platform, what you click on, general location (country/city level, not precise), and events like "contact exporter" or "email inquiry".
We use this to improve search and filtering, identify popular industries and exporters, optimise the platform for your device, and better serve exporters and buyers.
Technologies We Use
- Google Analytics 4 — tracks anonymized usage patterns. You can opt out at any time via the cookie banner.
- Google Tag Manager — manages event tracking (e.g. when you contact an exporter or send an inquiry). Requires Analytics consent.
- Google Search Console — helps us understand how the platform appears in Google Search. No user tracking involved.
Your Control
- Consent Banner— appears on your first visit. Choose "Necessary Only" to disable Analytics, or "Accept All" to allow tracking.
- Update Anytime — clear your browser cookies or contact us to change your preference.
- No Ads— we don't use your data for third-party advertising.
Data Retention
- Analytics data is kept for 14 months before automatic deletion
- Inquiry and contact data is kept as long as needed for the transaction
- We don't sell or share your personal data